Cookie Policy

Last updated: 03/05/2022

We use cookies and similar technologies on our websites to collect and store information on your device. Cookies are small text files that may be used to improve your experience and to remember certain preferences. We also use cookies to make sure the ads and communications you receive are more relevant to you. Similar technologies include pixel tags and web browser storage, which is more secure than standard cookies.

How we use cookies

The cookies we use can be split into the following categories:

Strictly necessary cookies: these cookies are essential to provide our services to you. Without these, our website and other digital services may not work correctly or you may experience issues when using certain features. You cannot opt-out of these cookies using our cookie consent tool.

Analytical cookies: we use our own data and working with third parties to better understand how visitors use our websites and services. These cookies allow us to collect anonymous information for our own analysis in line with our privacy policy.

Advertising cookies: to help show you services you might be interested in, we work with advertisers and publishers to promote our services. These cookies allow us to measure the effectiveness of our marketing. It is important to note that even if you don’t consent to the use of these cookies, you may still receive generic advertising or communications that might be less relevant to you.

Cookies in emails: we may also use cookies and other technologies in some of our email communications to help us better understand how you interact with our emails.

What cookies do we use?

We use both our own cookies (often referred to as first-party cookies) and cookies from other service providers (third-party cookies). With third party cookies, they may collect personal data for the purpose we work with them. Whilst we cannot be responsible for the accuracy of content on the third party website, we have included a link for further information on each in the table below.

With some third party cookies, we can’t control the setting of these cookies such as pages that have embedded YouTube videos and you may be sent cookies from these other services. For more information about how to manage these cookies, please refer to their website to understand more.

Necessary cookies

Provider Cookie name Purpose
Shakespeare Martineau PHPSESSID, popout These cookies allow certain features of our websites to work correctly.
Civic CookieControl We use Civic to record and remember your preferences to the use of cookies as you use our website and other digital services. You can find out more by reading Civic’s privacy policy: https://www.civicuk.com/privacy-statement
YouTube All beginning with ‘yt-‘ Some videos on our website are hosted with YouTube and embedded directly into our websites. YouTube uses cookies to manage how these videos play as well as some tracking on viewing behaviours. To read more about how embedded YouTube videos work and the usage of cookies, please view the YouTube help guide: https://support.google.com/youtube/answer/171780?hl=en-GB
GoToWebinar (LogMeIn) G2.mid Many of our webinars and other events use GoToWebinar (a trading name of LogMeIn) to manage and power the event including allowing you to sign up and send you important information regarding the event. These cookies remember certain preferences of yours and to allow you to sign up securely. For more information on how GoToWebinar uses and protects your personal information, please refer to their privacy policy: https://www.logmeininc.com/legal/privacy/international
Zoom All beginning with ‘_zm’
zm_gnl_ruid, __ar_v4, zm_gnl_guid_v2, notice_gdpr_prefs, __zlcmid, _gcl_au, notice_preferences
We use Zoom for hosting some of our webinars and events. These cookies are used to record some information that allow you to register and attend our events. To understand how Zoom uses your data for these services, please ready their privacy statement: https://zoom.us/privacy
TrustArc cmapi_gtm_bl, cmapi_cookie_privacy TrustArc provides services to control and remember your cookie and marketing preferences, and is used by some third parties to manage your privacy preferences. For more information, please view the TrustArc privacy policy: https://trustarc.com/privacy-policy/
Stripe (Legl) __cfduid, csrftoken, _ab, _mf We’ve partnered with Legl to allow you to securely make payments online for the services we provide you. Their service is powered by Stripe, a leading online payments provider. To find out how Legl and Stripe use your information and their usage of cookies, please read the privacy policy on Legl’s website: https://legl.com/privacy-policy/

Analytics cookies

Provider Cookie name Purpose
Google Analytics _gid, _ga, _gat These cookies are used to collect information about how visitors use our website. We use the information to help us improve the website and report on the performance of our services. The cookies collect information in a way that does not directly identify anyone, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited. To find out more about how Google protects your data as part of Google Analytics, you can read their privacy statement on their website: https://support.google.com/analytics/answer/6004245
Hotjar _ _hjAbsoluteSessionInProgress, _hjIncludedInPageviewSample, _hjid, _hjTLDTest, _hjFirstSeen, ajs_anonymous_id Hotjar is used to help us better understand how visitors interact with our website and the use of individual features and content. All data captured is anonymous and stored securely. Hotjar includes details of their data privacy and GDPR details in their data privacy policy published on their website: https://www.hotjar.com/legal/policies/privacy/

Advertising cookies

Provider Cookie name Purpose
AddThis (Oracle) __atuvs, __atuvc, uvc, loc, xtc, __atrfs, na_tc, notice_preferences, ssc, s_cc, s_nr, s_fid, na_id, ouid, uvc, uid These cookies are used by AddThis which allows the social sharing of content from our website across a range of social networks. More information can be found on their website: https://www.oracle.com/legal/privacy/addthis-privacy-policy.html
LinkedIn Bcookie, bscookie, lidc, UserMatchHistory, lang, lissc, aam_uuid, liap, li_oatml We advertise our services through LinkedIn (Microsoft) and use cookies to track the performance of this activity. Further information on how LinkedIn uses personal data can be found on their website: https://www.linkedin.com/legal/privacy-policy
Facebook _fbp Facebook uses cookies to measure the performance of advertising campaigns and engagement with our content and websites. The information collected by this cookies does not identify you personally and are automatically erased. Please refer to Facebook’s website to understand how they use your personal information: https://www.facebook.com/help/238318146535333?helpref=hc_global_nav&rdrhc
AdRoll __adroll_fpc AdRoll is a remarketing advertising service that allows us to promote our services to the right audience. These cookies do not store any personal identifiable information. For further information including how to opt out of AdRoll advertising, please view their privacy policy on their website: https://www.groupcall.com/cookie-policy
Google SIDCC, __Secure-3PSIDCC, ANID, __Secure-3PSID, SID, SAPISID, HSID, SEARCH-SAMESITE, APISID, CONSENT, __Secure-3PAPISID, SSID, 1P_JAR, NID, DV, OTZ, UULE We work with Google for advertising our services and reporting on campaign performance. These cookies help us to show you services more suitable to your interests, and avoid showing you ads you may have already seen. These cookies do not store any personally identifiable information, but may be used with the users Google account depending on their preferences. Google has lots of information on their website about how they use personal data for advertising:  https://policies.google.com/?hl=en-US

Setting your preferences

If you would like to manage your cookie preferences, you can do by using our cookie preference options in the bottom left of your display. This will allow you change your preferences over which cookies you want to allow.

Alternatively, it is possible to manage the control of cookies in most web browsers through the individual settings. Please note however that blocking all cookies might cause issues when using certain features of our websites.

More information on cookies

If you would like to learn more about cookies, how they are used and how you can manage them, we have included some useful links below that contain comprehensive information on how you can control and delete cookies on your device. Please note that we are not responsible for the content on these websites:

    Call us on: 03300 584 200





    For information about what we do with personal data see our privacy notice.

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