Our Debt Recovery and Asset Finance teams consist of experienced and skilled lawyers who advise clients operating in the financial services industry. We have long-standing relationships with a growing number of financial and commercial clients. Our lawyers provide practical commercial solutions to lenders on security enforcement, enforcement of guarantees, unsecured recoveries, injunctions, fraud, mortgage shortfall collections, recovery of funds and moveable assets and receivables. The team also specialises in consumer credit issues to include assistance with procedures and the drafting of documentation. Ad hoc advice is frequently provided on the many issues faced by our clients in the finance industry.
As well as having extensive experience in core and complex recovery matters, we are a friendly and accessible team, treating our clients as individuals and protecting their interests. Such is the level of our clients’ trust and confidence in us that many view the team as an extension of their own recoveries departments.
Of course, the key objective is to bring about payment of overdue debt or return of the asset as efficiently and economically as possible. This requires a realistic assessment of the merits of the claim, not only on receipt of the initial instructions but also throughout the case as it develops. We adopt a risk-based approach and recognise that there are cases which are sensitive and present a reputational risk to lenders and we have the ability to manage matters with a view to reducing lenders’ exposure and protecting reputation.
In addition to the legal advice we can provide, we are acutely aware of the regulatory challenges facing the financial industry. We operate within the Financial Conduct Authority’s (FCA) industry guidelines and are compliant with the FCA’s Consumer Credit Sourcebook (CONC) and FCA’s Mortgage Code of Business (MCOB13). Additionally, we have developed training policies and procedures to ensure compliance wherever required with the above and in particular the Lending Code and the principle of Treating Customers Fairly.
We are able to offer a call recording service which is fully PCI DSS compliant should we take payments on behalf of lender clients.
For further information about our debt recovery services for the financial services industry please complete the request a call back form. Alternatively, you can call us on 03300 945 100 or speak to one of our partners directly.