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    For information about what we do with personal data see our privacy notice.

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      For information about what we do with personal data see our privacy notice.

      Advice & help

      We are committed to treating you fairly. If you are having difficulty making payments free independent legal and money advice may be obtained from the non-exhaustive list of organisations below.

      As a CSA member we are proud to support the #heretohelp campaign which aims to give people in debt the confidence to engage with debt collection companies and solicitors to result in a better outcome. We want to educate and reassure those in financial difficulty that as an industry, we are trustworthy and #heretohelp.

      Independent advice organisations

      Organisation Telephone Number Website
      Citizens Advice 03444 111 444 (England)
      03444 772 020 (Wales)
      https://www.citizensadvice.org.uk/
      Civil Legal Advice 0345 345 4345 https://www.gov.uk/civil-legal-advice
      StepChange Debt Charity 0800 138 1111 (Freephone) https://www.stepchange.org/
      National Debtline 0808 808 4000 (Freephone) https://www.nationaldebtline.org/
      AdviceUK 0300 777 0107 http://www.adviceuk.org.uk/
      Christians Against Poverty 0800 328 0006 (Freephone) https://capuk.org/

        Call us on: 01789 416 471





        For information about what we do with personal data see our privacy notice.

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